COHELM

What we check — all 145+ checks

Nine chapters, each answering one question a customer, Google or an AI assistant is asking about your business. Every check is read from public data only. Click a chapter for the full list, why each check matters, and how to fix it.

18% of score

Findability

Can Google find and understand the site?

32 checks →
16% of score

Lead capture & responsiveness

When someone wants to buy, can they reach you in 10 seconds?

14 checks →
14% of score

Google presence

Are you set up on the platform most customers use?

12 checks →
10% of score

AI visibility

Do ChatGPT, Gemini and Perplexity know and recommend you?

12 checks →
10% of score

Speed & mobile

Does the site load fast enough on a phone?

19 checks →
8% of score

Trust & security

Does the site look and behave like a legitimate business?

27 checks →
10% of score

Social & reputation

Are you present and reviewed where customers look?

8 checks →
8% of score

Content & authority

Is there enough substance for people and machines to trust?

12 checks →
6% of score

Email & domain health

Do your emails land? Will your domain quietly expire?

9 checks →

Why these nine

Most website audits stop at SEO. But a business can rank perfectly and still lose the customer at the last step — no tap-to-call number, a form that silently fails, emails landing in spam, or an AI assistant that has never heard of it because robots.txt blocks GPTBot. The nine categories are the full path from “someone has a need” to “they reached you”, weighted by how much each step tends to matter for a typical small or mid-sized business. How the weighting works →

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